Talent Management
Mondou: redesigning in-house training from A to Z
Context
Seeking to develop its employees’ skills, boost store performance and further its strategic goals, Quebec-based pet products and accessories supplier Mondou embarked on a radical overhaul of its in-house training academy in partnership with Cegid Talentsoft.
Challenges
- Move from outdated, unstructured, face-to-face training to a modern, structured, digital system.
- Modernize the way customers are advised.
- Reduce employee turnover and make it easier to recruit and integrate talents.
- Boost employee satisfaction through faster, more accessible training with greater autonomy and mobility.
- Identify key competencies by job and develop pre-boarding and onboarding paths for all employees.
Results
- Agile training that empowers learners, with more interactive content and a greater focus on blended learning.
- 4 times faster knowledge acquisition time.
- Employee turnover reduced by 24%. Almost 6x higher employee satisfaction with the online training journey.
- Digital technology embraced company-wide.
- Platform rolled ou to all staff with 3 months.
The time had come to reform the training programme, update its content and digitize the way it operated. Cegid Talentsoft became a must in optimizing our stores’ performance by modernizing the way they provided advice.