Case StudyBetter trained sales force helpsVOO to keep on growing

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120 team leaders tracking training paths
3,000 employees and vendors


Belgian B-to-C telecom firm VOO trains its employees and external partners through its digital learning hub. This entity, which is independent from the human resources department, acts as a training consultancy for employees and external vendors, rolling out training programs to meet the brand’s growth objectives.


  • Train employees and external partners to achieve the brand’s growth goals
  • Improve vendors’ knowledge of VOO products• Develop employees’ sales and management skills
  • Transform the learner experience and improve training program attendance
  • Reduce costs arising from travel and last-minute cancellations


  • Enhanced employee performance
  • Sales force more engaged in training
  • 1,850 new active learners (60% of the target population) one month after the appointment of team leaders
  • 120 highly engaged team leaders tracking their teams’ training paths and results
  • Better communication between managers and their teams
  • Use of automatic reports to facilitate tracking of individual and overall results
  • Some teams have taken the initiative of creating their own content
  • Harmonization of training processes and simplification of working methods


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Talentsoft’s reporting tools provide accurate information to directors so that engaging solutions can be implemented to train targeted employees.
Pierre Pantazidis
Head of Learning & Development — Voo
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