The Digitalization of Human Resources: from Operational to Strategic HR

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this company

Local branding key to global success
Industry sector
Over 700 employees
Group of 59 offices and in 31 countries


Employee performance is key to Bunker Holding who, has more than doubled its size over the last two years, growing from 300 to 750 employees and an annual turnover of 11 billion USD. To support this rapid growth, the human resources team needed to reinvent its practices and processes.


  • Transition from traditional operational to strategic HR
  • Automation of manual processes and visibility into global workforce data
  • Consolidation of global HR processes while preserving local brand autonomy
  • Establishing a clear link between leadership, engagement and performance


  • Overall HR processes and organizational analytics in a single solution
  • Business leaders proactively seek support and view HR as a business partner
  • Employees have better transparency into their career development path
  • Improved time to performance through streamlined onboarding


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Three years ago, many HR processes were dispersed and manually serviced. That made it difficult to know what was going on in the business from a global perspective, or to drive a strong strategic HR agenda. Talentsoft enables us to establish a clear link between leadership, engagement, performance and organisational development, with a userfriendly gateway to all of these processes.
Alexander A. Jaffe
Group Director HR & Communications — Bunker Holding
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