Afpa customises its training programmes to improve their learners’ experience

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150,000 trainees;
1st professional training organisation in France and in Europe

Context

Afpa is the French national agency for professional training. With over 200 qualifying training programmes, the agency has innovated its training approach by personalising the learner experience for 150,000 trainees.

Challenges

  • Accompany trainees in their certified training programmes
  • Offer targeted programmes to guide potential trainees as best as possible upon their first visit to the afpa.fr website
  • Easily orient learners towards a training or on the job certification (Validation of the Acquired Experience)
  • Adapt training programmes to individual competencies

Results

  • Positive user feedback on new training programmes
  • Nearly 20 times more training sessions aiming to identify job competencies than in 2015
  • Better support and service especially for remote users in overseas France and abroad
  • Afpa’s brand image improved thanks to a stronger digital identity
  • Seamless integration between the Afpa website and the Talentsoft LMS/LCMS solution

Products

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Talentsoft LCMS

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Engage each member of the LMS community with unique development opportunities to make learning go viral within your organisation.

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Training Management

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Training and compliance management is grouped together and simplified in a single intuitive application, allowing HR personnel to focus on strategic decisions and the employee experience.

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The automatic customisation of training and assessments, as well as the Talentsoft LMS/LCMS integration with our website, offers our learners a positive and rewarding experience. By improving their approach to training, we’ve increased their loyalty and satisfaction.
Marie Suquet
Training engineer - AFPA — Afpa
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