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Responsiveness, agility, and customisation

Your Talentsoft application has been deployed and is now available to all of your employees! But rest assured, Talentsoft will stay by your side to meet your requirements and answer any questions you may have. We are committed to providing you with the support you need throughout our partnership. Our team of HRIS experts will always be available to ensure that you use the Talentsoft application to its full potential.

Discover our support programmes

Starter    Premium    Premium Advanced    Premium Expert

1 / Training

  • Unlimited access to our TS Community: documentation, news, FAQs, and more...
  • Invitations to customer training events and Best Practices workshops

2 / Follow-up and consulting

  • Functional and technical support available 24/7
  • HR Expert consultants dedicated to processing your request

3 / Personalised support

  • New demonstration features customized to your needs and regular processes
  • Close monitoring of your HR campaigns, and regular follow-ups on how you're using the application
  • Our service quality assurance team regularly follows up on quality and audit services of your modules

Tailor-made services

Whether it be before, during, or after you deploy our talent management tool, Talentsoft is always by your side. We offer four types of advanced services:

Appropriation

Exploitation

Developments

Optimisation

Custom training and personalised content are available to facilitate a rapid implementation process for all Talentsoft users.

Our experts advise you on how to optimise the use of your application’s data.

Our support team will help you activate our new key features as and when you need them, in line with your current and future HR requirements.

The use of the market’s best practices, and auditing services by our HRIS experts.

Become a member of our TS Community

We owe our success to our clients, which is why we’ve cultivated a community of HR experts and Talentsoft users: TS Community. Thanks to our 5,000 expert members, this platform, managed by a dedicated Customer Community Manager, allows our clients to:

The dedicated Talentsoft team has been at our side and constantly on the lookout for solutions to suit our special requirements, allowing the software to be implemented swiftly. We are ready to start our end-of-year appraisals under optimum conditions.

Marianne Descamps, M6 - HR Development Director

Public Relations

Have A question ?

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