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Customer services

Your Talentsoft application has been deployed and is now available for all your employees. Our customer support team is here to support you throughout your subscription.


Our HRMS experts are available to:

  1. 1 Ensure that all your needs are addressed
  2. 2 Support you and your team during key periods in your HR calendar
  3. 3 Advise you on how to get the most of your application
  4. 4 Keep you up to date on new functionalities

Our goal: to help you use your Talentsoft application to its full potential.

Discover our support programmes

Starter   Premium

1 / Training

  • Unlimited access to our TS Academy: training and Best
    Practice workshops to make the most of Talentsoft’s applications.
  • Access to a comprehensive library of documents and user guides
    regarding your system's functionalities, accessible online at any time

2 / Continuous Support

  • 24/7 access to the TS Support tool (operational and technical assistance)
  • A team of HR consultants focused on ensuring reliable and professional feedback
  • A dedicated contact for customized support by telephone

3 / Customized support

  • Premium support launch meeting
  • Biannual steering committees
  • Bi-monthly follow-up meetings by telephone
  • 2 half-days of training per year (administration, best practice implementation, dedicated training, etc.)

Our commitments

Join our TS Community

Our customers contribute to our success on a daily basis, which is why we have developed an exclusive community of HR experts and Talentsoft users: TS Community.

What they say about us
The dedicated Talentsoft team has been at our side and constantly on the lookout for solutions to suit our special requirements, allowing the software to be implemented swiftly. We are ready to start our end-of-year appraisals under optimum conditions.

Marianne Descamps, M6 - HR Development Director

Contact our Customer Support

Ts community  Our trainings